![5 Businesses Using AI to Get Ahead of the Curve 10 Most Common Digital Marketing Mistakes and How to Fix Them](https://jgmarketing.com/wp-content/uploads/2022/08/AI-1.jpeg)
5 Businesses Using AI to Get Ahead of the Curve
Artificial intelligence has come leaps and bounds from a far-away pipe dream to a staple in millions of small-to-medium businesses across the globe, with large-scale international companies not going a day without it. As small business owners, AI may still seem like that distant possibility – but now, more than ever – it’s affordable, accessible, and necessary for small businesses to inject into their operations.
In today’s market, you don’t need sufficient knowledge on AI to realize its savings and growth potential for your business. And the worst mistake? Believing that AI is no more than just a few chatbots installed on a company’s website or a few auto-generated images to upload to your Facebook page. AI is skyrocketing business growth, and it’s best not to get left behind.
So how are the small businesses of today leveraging AI in clever, intuitive ways? Let’s dive in.
1. Dialog (identify gaps in the market for new products)
Small marketing firm Dialog, founded by Mark Thompson, is using AI data collection tools from Tensor Flow (an AI software library) to gather data on hot products in their clients’ markets and collect all the conversations across the internet about those products. This helps Dialog identify opportunities for their clients to innovate on their product lines, using Tensor Flow’s AI data harvesting tool to beat out the competition.
The tools are free, so Mark had no problem introducing this solution to his team and serving his clients with it.
Brands and companies in the coming decade will be able to seamlessly develop and launch products that truly resonate with their audience, because mass data collection takes the guesswork away from “what the customer wants.” Dialog is using these tools to serve their own marketing clients but consider what help this would be to large-scale commerce brands like Nike or Gucci.
![5 Businesses Using AI to Get Ahead of the Curve](https://jgmarketing.com/wp-content/uploads/2022/08/AI-2-1.jpeg)
2. WPBeginner (get help writing fantastic content)
Syed Balkhi, founder of small online education business WPBeginner, has begun exploring AI as a means of churning out high-quality, high-value content for his company website without the hassle of hiring external writers, editors, and copywriters.
AI-generated copy has hardly reached terminal velocity yet: for most solutions available in this space, the tools can often result in hilariously poor and robotic outcomes, rendering the content near useless. But Syed’s team doesn’t use it for raw, unedited, and perfect copy.
“While it’s not at a stage where you can just plug in keywords and get a fully useful article, it has reached a point where it can assist your current writing efforts in powerful ways,” he told FastCompany in July. If your business lives and breathes online content in written form, it’s time to consider AI-generated copywriting software – just be aware of the current quality of the work (which is constantly improving!).
3. OneIMS (take strain away from your team with customer support AI)
If your small business thrives on powerful and meaningful customer support, you should explore the possibility of implementing customer support AI into your operation. Particularly if you’re dealing with a large sum of clients or a product that requires a great deal of hand-holding (advertising campaigns, intricate software, marketing), it’s essential you make efforts to alleviate the stress on your support team, which may be just one person or a handful.
The mindset-shift small businesses need to make regarding their support is that not all customer touches, Q&A’s, or queries need to be answered by a human. OneIMS, led by Solomon Thimothy, uses AI-generated responses to customer support questions to reduce the workload of their teams, so they can focus on the product, the queries that do require a human touch, and growth.
4. Facebook
This platform is a minefield for misinformation, scaremongering falsities, and fake news. The team at Facebook knows this well and uses artificial intelligence in the form of DeepText, a text-understanding engine, to understand and interpret the content and emotional sentiment of the millions of status updates and posts that Facebook users submit every day.
Further and perhaps more creepily, DeepFace allows the team to automatically identify you in a photo that is shared on their platform. The company also uses AI to automatically catch and remove images that are posted on its site of an explicit or vengeful nature.
5. Alibaba
Chinese company Alibaba is the world’s largest e-commerce platform that sells more than Amazon and eBay combined. AI is crucial to the company’s daily operations and uses similar technology as Dialog to predict what products customers want now and will want in the future.
With natural language processing, the company automatically generates product descriptions for the site, so they don’t have to worry about hiring writers. On a more futuristic, worldwide scale – Alibaba uses AI in its City Brain project to create “smart cities.” The smart cities use AI algorithms to help reduce traffic jams by monitoring every vehicle in the city. Further than that, Alibaba is even helping farmers monitor their crops to improve yield, cut costs, and provide their own customers with better produce.
AI supports businesses, both small and large, by helping reduce manual work and enhancing productivity, on top of keeping labor costs down and production up.
Ultimately, it is becoming increasingly necessary for small businesses to, at the very least, consider researching how AI can help them grow their business. From a small firm like Dialog to a commerce giant like Alibaba, the companies that are staying ahead of the curve are leveraging this fascinating new tech for rocket-ship growth.
Recent Posts
Connect with Us
Send Us A Message
Have a Topic You Want Us To Talk About?
LATEST BLOGS
Stay up to date with the latest marketing tips, trends and news
Email Marketing Secrets for Increasing Customer Engagement
Email marketing remains a core strategy for digital marketers seeking to build meaningful connections with their audience. As we navigate through the vast array of digital marketing tools available in 2024, the importance of personal yet powerful communication through email cannot be overstated. ...
The Role of Chatbots in Enhancing User Experience
As digital marketers passionate about delivering top-notch online experiences, we know that staying ahead means leveraging the latest tools and technologies. One such tool that has significantly reshaped the interaction landscape is the chatbot. These AI-driven assistants are not just novelties; ...
Maximizing ROI through Integrated Digital Advertising
In today’s rapidly evolving digital landscape, maximizing return on investment (ROI) is a critical goal for businesses like ours. At Jameson Grace Marketing, Inc., we understand that achieving this requires more than just launching ad campaigns; it demands a strategic integration of various...
Using Google Ads for Quick Traffic Increase
Navigating the world of paid advertising can seem daunting, especially if you’re new to platforms like Google Ads. However, with the right approach, Google Ads can be an invaluable tool to drive targeted traffic to your website and increase your online visibility effectively. As digital mar...
Maximizing Instagram for Small Business Growth
Instagram has become an indomitable force in digital marketing, especially for small businesses aiming to reach a broader and more engaged audience. As we navigate the nuances of this dynamic platform, it’s important to recognize the potential it holds for the expansion and visibility of a ...
How to Boost Your Website Speed for Better SEO
In the digital age, where seconds can dictate success or failure, your website’s speed plays a pivotal role in providing a better user experience and enhancing your SEO. As we dive deeper into a competitive online world, our strategies must evolve to ensure that our websites perform optimal...
Viral Content Tips: Create Posts That Engage
In today’s fast-paced digital world, understanding how to make content go viral is essential for any business looking to leverage social media for growth and engagement. Viral content transcends the ordinary, breaking through the noise and ensuring that our message not only reaches but reso...
SEO Impact and Best Practices for Visibility
In today's digital era, understanding the role of Search Engine Optimization (SEO) is essential for businesses looking to maximize online visibility and drive growth. SEO isn't just about improving search engine rankings; it's about connecting with your...
Dominate the Digital Landscape: Video Advertising in 2024
We live in an era where digital marketing has become indispensable for businesses looking to grow and thrive. With countless techniques and strategies available, some stand out as more effective and engaging than others. Video advertising is one of those...
Why Your Business Needs a Digital Marketing Audit
In today’s digital age, having a strong online presence is crucial for businesses of all sizes. Digital marketing has become the go-to strategy for reaching and engaging with customers. However, simply implementing digital marketing tactics is not enough. To truly maximize the effectiveness...